TypeApp embeds a unique ability to detect not only connection to the network, but also actual network performance and, specifically, connectivity to your mail providers. So you may have internet, but still not be able to access your email or send emails. Few common solutions that solve this in many cases are: Switching your network between […]
Troubleshooting
Missing Emails
There are couple of directions that may cause missing emails: Do you use also PC / Web clients for your account? If so, is it possible they are configured to POP3, and hence “pull” and delete the mail from the server (as POP3 often does). If this is the case, you just need to configure […]
Unable to Connect to server (Error 3011)
This error means your device cannot connect to your provider’s mail server. It can be anything from no network, intermittent or unstable network, or even a good internet connection in general but inability to reach your specific provider’s mail server. The most common solutions are: Switching your network from WiFi to cellular or vice versa. Using another WiFi […]
How do I Update the Application. Shall I Remove the Previous Version?
The app will be automatically updated every other week or so. If auto-download is disabled on your device, please go to the store and check for updates manually.
What happens when my Phone/Device Disconnects while Sending?
Don’t worry, TypeApp will resend your email once you reconnect to the network.